Terms & Conditions
Terms Of Service
By accessing and using the Arwah Fragrances website, placing orders or purchasing fragrance products, you agree to follow the following terms and conditions. Please read these terms carefully before using our services.
Website Usage
Customers using the Arwah Fragrances website agree to use the platform responsibly and lawfully.
- Users must provide accurate information during checkout
- Fraudulent activity may result in order cancellation
- Website content may not be copied or misused
Orders & Payments
All fragrance product orders are subject to payment verification and availability.
- Orders are processed after successful payment confirmation
- Cash On Delivery may be available on selected orders
- Prices may change without prior notice
- We reserve the right to cancel suspicious orders
Shipping & Delivery
Arwah Fragrances ships products across India through trusted courier partners.
- Estimated delivery timeline is usually 5–8 business days
- Shipping delays may occur during high demand periods
- Customers are responsible for correct shipping details
Returns & Replacements
We only provide replacements for damaged, leaked or incorrect products.
- Replacement requests must be submitted within 48 hours
- Complete unboxing video is mandatory for verification
- Claims without proof may not be accepted
Custom Orders
Custom perfumes, hampers and personalized fragrance products may require additional processing time.
- Custom fragrance discussions may happen through WhatsApp support
- Personalized products may not be eligible for cancellation
Intellectual Property
All Arwah Fragrances logos, images, product descriptions, branding and website designs are protected intellectual property and may not be reused without permission.
Need Assistance?
If you have questions regarding our Terms Of Service, shipping policies, custom fragrance orders or customer support, please contact Arwah Fragrances through our official support channels.